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Terms & Conditions

These Terms govern your relationship with the operator of the website located at https://fastpay-aussie.com (the "Site") and your use of the online gambling services offered through Fast Pay. By accessing or using the Site, opening an account or placing any wager, you agree to be bound by these Terms. If you do not agree, you must not use the Site or the services. These Terms are effective as of 1 January 2026 and supersede any previous versions.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator means Dama N.V., a public limited company (N.V.) incorporated under the laws of Curaçao, registered with company registration number 152125, having its legal and headquarters address at Scharlooweg 39, Willemstad, Curaçao, and holding online gambling licence no. 8048/JAZ2020-013 issued by Antillephone N.V. The Operator may use Friolion Limited, a company based in Cyprus, and other third parties for payment processing and related services.
  • Website or Site means the online gambling platform operated under the domain fastpay-aussie.com and any subdomains, mobile versions, mirror sites or related services that reference these Terms, as well as associated review and access paths marketed under Fast Pay in connection with fastpay-aussie.com.
  • Account means a personal, unique, registered player account opened by you on the Website and maintained by the Operator for the purpose of accessing and using the services.
  • User or Player or you means any natural person who registers an Account or otherwise uses the services offered on the Website.
  • Services means all online gambling and gaming services, including but not limited to casino games, slots, table games, live dealer games, and related functionalities made available on the Website.
  • Bet or Wager means any sum of money staked by you on the outcome of a game or event offered through the Services.
  • Bonus means any promotional value, including bonus money, free spins, cashback, loyalty rewards or similar incentives credited to your Account according to applicable promotional terms.
  • Real Money Balance means the portion of your Account balance representing your own deposited funds and any winnings derived from them, excluding any restricted Bonus funds.
  • Bonus Balance means the portion of your Account balance that consists of Bonuses and any winnings derived from such Bonuses that are subject to wagering or other conditions.
  • Wagering Requirements means the minimum number of times you must stake the value of a Bonus and/or deposit amount before the Bonus, related winnings or both become withdrawable, as specified in the relevant promotion.
  • Prohibited Jurisdictions means countries or territories where online gambling is illegal or where the Operator has chosen not to offer the Services. This may include, but is not limited to, certain Australian states or territories and other jurisdictions listed in the Website's eligibility notices.
  • KYC (Know Your Customer) means identity verification procedures, including the collection and verification of identification documents, address proof, payment method evidence and other information required to comply with applicable anti-money laundering and counter-terrorist financing rules.

Account Registration

Eligibility and Age Requirements

  • Minimum age: You must be at least 18 years old, and you must also meet any higher minimum legal age for gambling that applies in your place of residence. By registering an Account, you confirm that:
    • you are 18+ and of legal gambling age in your jurisdiction; and
    • you are a resident of a country and state/territory where online gambling with an offshore operator licensed in Curaçao is not prohibited.
  • Australian users: The Services are offered on an offshore basis under Curaçao law. It is your responsibility to ensure that accessing and using the Services from Australia or any specific Australian state or territory is lawful for you. The Operator does not provide legal advice and accepts no liability where your use contravenes local law.

Registration Process

  • To open an Account, you must:
    • complete the online registration form with accurate personal information (full name, date of birth, address, email and any other requested data);
    • create a unique username and a secure password;
    • confirm your email address by following the verification link sent to your registered email; and
    • accept these Terms and the Privacy Policy by ticking the relevant checkbox.
  • The Operator may refuse to open an Account or may close any Account at its sole discretion where registration requirements are not met or where risk, regulatory or fraud concerns arise.

KYC and Verification

  • Before any withdrawal and at any time during your relationship with the Operator, you may be required to undergo KYC checks. This may include providing:
    • a valid government-issued photo ID (e.g. passport, driver's licence);
    • proof of residential address (e.g. utility bill or bank statement not older than 3 months); and
    • proof of ownership of payment methods used (e.g. bank card copy, e-wallet screenshot).
  • The Operator may suspend or restrict your Account, freeze funds and/or cancel Bets until satisfactory completion of KYC procedures.

User Obligations

  • You must:
    • provide true, complete and up-to-date information during registration and keep it updated;
    • use the Services only for personal, non-commercial entertainment purposes;
    • not open more than one Account on the Website ("duplicate accounts" are prohibited);
    • keep your login credentials confidential and not share them with any third party; and
    • immediately notify the Operator if you suspect that your Account has been compromised.
  • You are fully responsible for all activity conducted through your Account, including any Bets placed, whether or not such activity was authorised by you, unless the Operator has failed to secure the system properly in a way that directly enabled unauthorised access.

Betting & Gameplay Rules

General Betting Conditions

  • All Bets must be placed electronically via the Website using your Account. Bets cannot be placed by phone, email or any other means.
  • Each game has specific rules, pay tables, minimum and maximum stakes that are shown within the game interface or help section. By placing a Bet, you acknowledge that you have reviewed and understood the particular game rules.
  • The Operator may set general minimum and maximum Bet limits per game, per transaction or per player. These limits may vary by game, currency and Player status and may be adjusted at any time.
  • A Bet is considered accepted when it is registered on the Operator's servers and appears in your game history. If a Bet is not recorded due to technical or connectivity issues, it shall be void and not binding on either party.

Game Outcomes and Errors

  • Game outcomes are determined by certified random number generators (RNGs) or, in the case of live dealer games, by real-world physical events (e.g. card draws, roulette spins) recorded by the relevant provider. The outcome displayed on the Operator's server logs shall be final.
  • If a game malfunctions or displays incorrect information, including but not limited to erroneous payouts, misconfigurations or visible bugs:
    • all affected Bets and game rounds may be declared void;
    • any winnings or Bonus funds obtained from such malfunction may be cancelled; and
    • your Real Money Balance shall be restored to the state before the malfunction, where technically feasible.

Bet Cancellation and Modification

  • Once a Bet has been placed and accepted by the system, you cannot modify or cancel it, unless:
    • a known technical error is acknowledged by the Operator; or
    • the applicable game rules specifically allow cancellation or "undo" before the outcome is determined.
  • The Operator may cancel a Bet or series of Bets where:
    • there is suspicion of fraud, collusion, use of automated tools or exploitation of software errors;
    • the Bet was placed during a technical malfunction or after a game was announced as unavailable; or
    • the Bet is otherwise in breach of these Terms.

Conduct in Live Casino and Chats

  • You must behave respectfully in all live casino sessions, chats and any interactive features. In particular, you must not:
    • use offensive, racist, sexist, discriminatory, threatening or obscene language;
    • harass, abuse or insult dealers, staff or other players;
    • promote illegal activities, share personal data or spam; or
    • attempt to coordinate collusive strategies with other players.
  • The Operator may, at its discretion:
    • mute or restrict your chat access;
    • exclude you from certain games or promotions; and/or
    • suspend or close your Account for serious or repeated misconduct.

Bonus Terms

Bonus Activation and Eligibility

  • Bonuses, including welcome offers, deposit bonuses, free spins and other promotions, are governed by:
    • these general Bonus Terms; and
    • specific promotional terms published on the Website at the time of the offer.
  • To activate a deposit Bonus, you must:
    • meet any minimum deposit amount specified for the promotion;
    • enter a Bonus code, where required; and
    • not have violated previous Bonus terms.
  • The Operator may restrict Bonuses to particular countries, currencies, payment methods, or player segments and may refuse or revoke a Bonus at its discretion where abuse is suspected.

Wagering Requirements and Timeframes

  • Unless stated otherwise in the specific promotion:
    • Bonus funds and any associated winnings are subject to wagering requirements before withdrawal;
    • wagering must be completed within a defined period (for example, 14 - 30 days from the date of Bonus credit or free spin activation), which will be specified in the promotional rules; and
    • only qualifying real money bets placed on eligible games contribute to wagering.
  • If wagering requirements are not met within the applicable timeframe:
    • the Bonus and any winnings derived from it may be permanently removed from your Account; and
    • your Real Money Balance will remain unaffected.

Game Restrictions and Prohibited Actions

  • Not all games contribute equally to wagering. Certain games may:
    • be excluded from wagering contribution; or
    • contribute at a lower percentage rate (e.g. table games or live games).
    The current game contribution table and any exclusions will be shown in the relevant promotional terms or the Bonus rules section of the Website.
  • When playing with an active Bonus, you must not:
    • place bets that exceed the maximum bonus bet limit specified in the promotion;
    • use betting strategies that intentionally minimise risk while fulfilling wagering (e.g. placing opposite bets, hedging or "safe" betting schemes);
    • delay game rounds, including free spins and bonus features, to a later time when wagering is completed or when playing with real money only; or
    • engage in any form of Bonus abuse, including multiple account creation, collusion or using VPNs/proxies to bypass geographic restrictions.

Combining Promotions

  • Unless explicitly permitted:
    • only one active Bonus may be in use at any given time; and
    • Bonuses cannot be combined or stacked across deposits or game sessions.
  • If you claim multiple promotions concurrently in breach of these rules, the Operator may:
    • cancel one or more Bonuses;
    • remove winnings obtained from Bonus abuse; and/or
    • restrict your future access to promotions.

Payments & Withdrawals

Deposits

  • You may fund your Account using payment methods made available on the Website, which may include:
    • bank cards (e.g. Visa, Mastercard, where supported);
    • e-wallets and online payment systems; and
    • cryptocurrencies accepted by the Operator from time to time.
  • Specific availability of methods may depend on your country of residence, currency and other risk factors. Some methods may not be available to Australian Users.
  • The Operator may set minimum and maximum deposit limits per transaction and per day, which will be disclosed in the cashier section.
  • You must only use payment methods that are in your own name. The Operator may require evidence of ownership as part of KYC checks.

Withdrawals

  • Withdrawals are subject to:
    • successful completion of KYC verification;
    • compliance with these Terms and any Bonus conditions; and
    • applicable minimum and maximum withdrawal limits, as displayed in the cashier section.
  • Where possible, withdrawals will be processed to the same method used for deposit. If this is not feasible, an alternative method acceptable to both parties may be used.
  • Processing times may vary by method. The Operator aims to process withdrawals promptly, but external delays may occur due to banking, payment processors, blockchain confirmations or additional security checks.
  • The Operator reserves the right to split withdrawals into instalments to comply with internal risk controls, regulatory obligations or payment processor limits.

Fees, Currency and Exchange

  • The Operator may apply reasonable processing fees on deposits or withdrawals where indicated in the cashier or payment terms. Third-party banks, card issuers, e-wallets or cryptocurrency networks may also charge their own fees, for which the Operator is not responsible.
  • Your Account may be maintained in a base currency selected at registration. If deposits or withdrawals involve conversion between currencies, they will be converted at prevailing exchange rates used by the Operator or the payment provider at the time of the transaction.

Refunds and Reversals

  • All Bets placed and completed are final and non-refundable, except where cancelled or voided by the Operator under these Terms.
  • Where funds are credited to your Account in error, including winnings resulting from technical malfunctions or mispriced games:
    • such funds shall remain the property of the Operator;
    • you must immediately notify the Operator and must not withdraw or use such funds; and
    • the Operator may reverse the erroneous transaction and adjust your balance accordingly.
  • In cases of suspected chargebacks, payment fraud or unauthorised use of payment methods, the Operator may:
    • suspend or close your Account;
    • retain balances necessary to offset losses or fees; and
    • share relevant information with payment providers, regulators and law enforcement as permitted by law.

Limitation of Liability

Operator's Obligations

  • The Operator will:
    • provide the Services with reasonable skill and care and in accordance with its Curaçao licence no. 8048/JAZ2020-013 (valid and considered extended to 2026 based on 2024 verification);
    • use reasonable efforts to ensure that game outcomes are fair and that RNGs used by the game providers are tested and certified by recognised laboratories where applicable; and
    • take commercially reasonable measures to keep the Website available, secure and functioning correctly.

Exclusions of Liability

  • To the maximum extent permitted by applicable law, the Operator, its parent company Dama N.V., subsidiaries (including Friolion Limited), officers, directors, employees, agents, suppliers and licensors shall not be liable for:
    • any loss or damage arising from your failure to comply with these Terms;
    • losses resulting from:
      • internet or network interruptions;
      • hardware or software failures on your side;
      • incompatibility of your device or software with the Website; or
      • viruses, distributed denial-of-service attacks or other technologically harmful material affecting your equipment;
    • any indirect, consequential, incidental, special or punitive damages, including loss of profit, data or goodwill, even if foreseeable; or
    • use of the Services in breach of local laws, including any restrictions applicable to Users located in Australia.

Maximum Liability

  • Without prejudice to the above exclusions, where the Operator is found liable to you under applicable law, its maximum aggregate liability for any single incident or series of related incidents shall not exceed:
    • the amount of the Bet or Wager that gave rise to the dispute; or
    • where the claim does not relate to a specific Bet, the net amount of deposits made by you into your Account during the six (6) months immediately preceding the event giving rise to the claim, up to a reasonable cap determined according to Curaçao law.
  • Nothing in these Terms excludes or limits liability for:
    • death or personal injury caused by gross negligence; or
    • any other liability that cannot be excluded or limited under applicable law.

Intellectual Property Rights

  • All rights, title and interest in and to the Website and the Services, including but not limited to:
    • software, code, architecture and back-end systems;
    • graphics, logos, trademarks, trade names, domain names, text, images, audio, video and other content; and
    • the overall look and feel and compilation of the Website,
    are owned by the Operator, its parent company Dama N.V., licensors or other third parties and are protected by copyright, trademark and other intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website on your personal devices for private, non-commercial entertainment purposes only.
  • You must not, without prior written consent of the Operator:
    • copy, reproduce, modify, adapt, translate, distribute, transmit, publish, display or otherwise exploit any part of the Website or its content;
    • reverse engineer, decompile, disassemble or attempt to derive source code from the software used in connection with the Services, except to the extent permitted by mandatory law; or
    • use any automated software, bots, crawlers or scripts to access, monitor or interact with the Website.
  • fastpay-aussie.com and any related branding used in connection with Fast Pay are used solely for the purpose of operating the Website and may not be used by you without express permission.

Privacy & Data Protection

  • The Operator processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is available on the Website.
  • By using the Services, you acknowledge that your personal data, including identification information, contact details, transaction records and gaming activity, may be collected, used, stored and shared:
    • for the purposes of providing the Services, payment processing and customer support;
    • to comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements; and
    • with group companies (including Friolion Limited) and trusted service providers located in various jurisdictions, subject to appropriate safeguards.
  • You should carefully read the Privacy Policy for detailed information about your rights and how your data is protected. In the event of inconsistency between these Terms and the Privacy Policy regarding data processing, the Privacy Policy shall prevail.

Changes to Terms

  • The Operator may amend these Terms from time to time to reflect:
    • changes in applicable laws and regulations (including Curaçao or other relevant jurisdictions);
    • updates to the Services, technology or business operations; or
    • clarifications to improve transparency and user understanding.
  • Where changes are material, the Operator will use reasonable efforts to notify you by:
    • email to the address registered in your Account; and/or
    • a notice or banner on the Website when you next log in.
  • The updated Terms will indicate the new effective date (no earlier than the date of publication) and will apply to your use of the Services from that date.
  • If you do not agree with the updated Terms, you must:
    • immediately stop using the Services; and
    • request withdrawal of your eligible Real Money Balance, subject to these Terms.
    Continued use of the Services after the effective date of changes constitutes your acceptance of the updated Terms.

Termination & Suspension

Termination by the User

  • You may close your Account at any time by contacting customer support at [email protected] and requesting closure.
  • Upon closure, and subject to KYC checks and these Terms, your remaining Real Money Balance (excluding any forfeited Bonuses) will be paid out to you using a method reasonably determined by the Operator.

Suspension and Termination by the Operator

  • The Operator may suspend or terminate your Account, freeze funds and/or restrict your access to the Services where:
    • you have breached or are reasonably suspected of breaching these Terms or any game rules;
    • there is suspicion of fraud, money laundering, terrorist financing, Bonus abuse, chargebacks or other unlawful activity;
    • you have provided false, inaccurate or misleading information, or failed to complete KYC verification;
    • the Operator is required to do so by law, a court order, a regulator or law enforcement authority; or
    • the Operator decides, at its reasonable discretion, to cease offering Services to your jurisdiction, including any part of Australia.
  • In such cases, the Operator will, where lawful and practicable:
    • notify you by email or via the Website of the suspension or termination and the reason, subject to legal constraints; and
    • process withdrawal of any undisputed Real Money Balance, minus any amounts owed to the Operator (e.g. for chargebacks or fraud-related losses), unless retention is required by law or a regulator.

Effects of Termination

  • On termination of your Account for any reason:
    • your right to use the Services immediately ceases;
    • all active Bonuses may be cancelled and Bonus Balances forfeited; and
    • these Terms continue to apply to any outstanding obligations or disputes arising before termination.

Governing Law & Jurisdiction

  • These Terms, your Account and all use of the Services are governed by the laws of Curaçao, without regard to its conflict of law principles.
  • Any dispute, controversy or claim arising out of or relating to these Terms, your use of the Website or the Services, including the validity, interpretation, breach or termination thereof, shall be:
    • first addressed through informal negotiations by contacting [email protected] and providing full details of your complaint; and
    • if unresolved, submitted to the competent courts or other dispute resolution bodies of Curaçao, unless mandatory laws of your country of residence require otherwise.
  • Nothing in this clause deprives you of any non-excludable consumer protection rights that you may have under the laws of your country of residence, to the extent those laws are applicable and cannot be contractually excluded.
  • Where an independent alternative dispute resolution (ADR) or complaints body is made available under the Operator's Curaçao licence framework, you may be entitled to refer unresolved disputes to such body. Further details, if applicable, will be provided on the Website or upon request.

Contact Information

  • Operator: Dama N.V.
  • Registration number: 152125
  • Legal and headquarters address: Scharlooweg 39, Willemstad, Curaçao
  • Licensing information: Antillephone N.V. Licence no. 8048/JAZ2020-013 (online gambling). Licence validity extended/considered valid to 2026 based on 2024 verification. Validator link is typically accessible via the Curaçao shield icon in the footer of the Website.
  • Website: https://fastpay-aussie.com
  • Customer Support Email: [email protected]
  • General Enquiries Email: [email protected]
  • Telephone: not specified (please use email as primary contact).
  • Mailing address for legal correspondence: Scharlooweg 39, Willemstad, Curaçao, unless otherwise indicated on the Website.

For any questions regarding these Terms, your Account or the Services associated with Fast Pay in connection with fastpay-aussie.com, you should contact customer support using the details above.